The average cost of health care has long shot the bar. The increasing medical cost has invariably leaded to the increasing number of defaulters. Patients have numerous options in form of medical Insurance, individual health plans and corporate health plans etc to pay their medical bills. These health care plans are often quite complicated where by the patient is liable to make the part payment and rest is payable by any third party.
Here comes the role of a medical debt collection agent or agency. Due to the shortage of time and cost involved, it becomes hard for the medical service providers to chase these payments in due course. An agency not only takes due responsibility of collecting debts on their behalf but also allows them to focus on their core job of providing health care rather than losing sleep over unrecovered money.
Most of the Health plans are bordered with plenty of clause and counter clauses, i.e. deductibles, co payment by patient, non recoverable terms etc. In such scenario recovering these amounts not only require constant chasing of patient but the other parties as well. A well equipped Medical debt collection agency can well rid you of all above hassles and benefit you with some of the below features:
Professional Expertise
Collection of over dues or bad debt not only requires a right to do same but when we are talking about medical coverage it surely calls in for some professional expertise. A detailed study of the patient’s health plan along with the understanding of the actual recoverable is some of the basic requisites. The step by step follow of recovery procedure gives perfect professional insight in such intricate matters.
Ethical and Legal Medical Collections
The medical debt collection agency has to abide by the legal procedures in order to recover the due amount. The recovery process has to be completely backed up by closely studying the case and ascertaining the parties at fault. It is equally vital to assess the permissible limit of the patient at the time of availing medical benefits.
Sensitivity to Practitioner’s Reputation
The debt collection agency has to be adequately sensitive to the reputation of the medical practitioner or the medical service provider. The usage of abusive or coercion tactics can damage the reputation of the medical service provider in an irrevocable way. A doctor’s service is directly related to care and empathy and no amount of financial aid can substitute these offerings.
It is vital for the medical debt collection agency to work in sync with the patient and the third party. However it should not in any situation lax the processes in terms of abiding by the law of fair debt collection
, apart from keeping in tune with other requisites. All the factors combined together makes an agency which is well equipped to offer an amalgamation of professional as well as personalized debt collection service.
